The Relevance of Physical Retail
The death of physical retail has been predicted for quite some time. This sentiment has grown during the Covid-19 pandemic as e-commerce numbers increase.
(Some of) The Technology that is Empowering the Customer Channel in Physical Retail
In my first blog post, “The Relevance of Physical Retail in the Customer Channel,” available on empatheticmachines.org, I spoke about the relevance of physical retail today as well as introduced the idea of the Customer Channel. Today, I’m going to dive into some of the technology empowering the Customer Channel in physical retail. In particular, …
Show Notes – S2 Ep2 – How to Avoid Holiday Hiring Hell
We’re in a new age of retail - the era of the Customer Channel – where Shoppers rule. This requires retailers to be empathetic and supportive of their customers, in every way.
Show Notes – S2 Ep1 – The State of Retail Today
We’re in a new age of retail - the era of the Customer Channel – where Shoppers’ rule. This requires retailers to be empathetic and supportive of their customers, in every way.
Show Notes – S1 Ep8 – Retail is our Economy
We’re in a new era of retail - the era of the Customer Channel – where Shoppers’ rule. This requires retailers to be empathetic and supportive of their customers, in every way.