Show Notes | S5 Ep 3 | CRAFT with Chris DiTullio
If craft is having a heyday, and the numbers confirm it is, why did the store built to serve makers …
Show Notes | S5 Ep 2 | LOYALTY with Mark Gardiner
Episode 2 of Season 5 argues that Trader Joe’s built the most durable loyalty in American grocery …
Show Notes | S5 Ep 1 | DISCOVERY with Dr. Colin Ellard
Guests include Randi Howard, Tim Howard, and Tonya Welker DESCRIPTION Kicking off Season 5 of RETAIL …
Show Notes | S5 – Episode – Teaser
Shopping is human. Let’s keep it that way. Welcome to Season 5. Ten stories. Ten feelings. One …
Show Notes | S4 Ep 7 | Retail Media | A Conversation with Francisco Larrain
In a follow up to our final Retail Trend, Retail Media Networks, we share a rich conversation with …
Show Notes | S4 Ep 6 | Retail Media | The New Frontier
The sixth, and final, episode of our mini-series is titled, Retail Media. We discuss this new …
Show Notes | S4 Ep5 | Talent Management Requires New Thinking
SHOW NOTES | S4 Ep5 Download pdf Talent | Talent Management Requires New Thinking INTRODUCTION The …
Show Notes | S4 Ep4 The Current State of ESG & Sustainability
SHOW NOTES | S4 Ep4 Download pdf The Current State of ESG & Sustainability | Dealing with …
Show Notes | S4 Ep3 Tech Debt as Business Risk
Show Notes | S4 Ep3 Download pdf Tech Debt as Business Risk | Your future retail strategies depend …
Show Notes | S4 Ep2 New Supplies, New Demands
Show Notes |S4 Ep2 Download pdf New Supplies, New Demands Supply and distribution remain weak links …
Show Notes | S4 Ep1 | The Rise of the Customer Channel
The Rise of the Customer Channel Download pdf Omnichannel has nothing to do with the customer. …
Show Notes | S3 Ep7 | Talking Sustainability
Special Guest, Juli Lassow, Founder & Principle of JHL Solutions Download pdf INTRODUCTION …
Show Notes |S3 Ep6 | Resurrecting Retail: An Interview with Doug Stephens
INTRODUCTION Download pdf We welcome Doug Stephens, Founder and CEO of the global advisory firm …
Show Notes |S3 Ep5 | It’s a Mad Holiday Season
INTRODUCTION Download pdf It’s a mad world when the Holiday season starts so early. We look into the …
Show Notes | S3 Ep4 | Amazon and the Future of Healthcare
INTRODUCTION Download pdf What’s a natural extension to the platform Amazon has built that we …
Show Notes | S3 Ep3 | Amazon as a Platform
Amazon is a platform. Though we are starting to see others following this business model, Amazon …
Show Notes | S3 Ep2 | Amazon’s Impact on Retail
This episode begins our short series discussing Amazon and their impact on Retail. Our series comes …
Show Notes | S3 Ep1 | The State of Retail Today
To kick off Season 3, we’ve invited back our first 3-time guest, Shelley E. Kohan. As we leave …
Show Notes | S2 Ep12 | Retail Heroes, Villains & Change Makers
We close out Season 2 with our point of view on retail’s heroes, villains and change makers. Yes, …
Show Notes | S2 Ep11 | Resale Retail Boom
Two of the current trends in our post-pandemic world that are driving the resale/reclaim/recycle …
Show Notes | S2 Ep10 | The Opportunity Pop-Up Presents
There is real value in physical retail. But it can be expensive, slow to develop and risky. There’s …
Show Notes | S2 Ep9: Ukraine
A human tragedy is happening before our eyes. Today, we discuss Ukraine. It’s a human tragedy that’s …
Show Notes | S2 Ep8 Retail 2022: Hybrid Shopping & Purpose Driven Shoppers
We dive into a great new study on retail and consumer brands, “2022’s New Normal for Retail,” from …
Show Notes | S2 Ep7 The Value of Owned Brands
Private label, white label, owned brands. What are the differences? Why do they exist? What value to …
Show Notes | S2 Ep6 Goodbye 2021 – Hello 2022
Welcome to Retail Done Right. These Show Notes accompany our Season 2, Episode 6 podcast, “Goodbye …
Show Notes | S2 Ep5 Diversity & Inclusion
Diversity and inclusion must go beyond the time constraints of Black History Month, the new …
Show Notes | S2 Ep4 Retailers & Trust
What makes you trust a retailer? How can retailers earn that trust? And in these days of …
Show Notes | S2 Ep3 Fixing the Broken Checkout Experience
Waiting for anything sucks. In a physical retail store, waiting can directly impact your experience …
Show Notes – S2 Ep2 – How to Avoid Holiday Hiring Hell
We’re in a new age of retail – the era of the Customer Channel – where Shoppers rule. This requires …
Show Notes – S2 Ep1 – The State of Retail Today
We’re in a new age of retail – the era of the Customer Channel – where Shoppers’ rule. This …
Show Notes – S1 Ep8 – Retail is our Economy
We’re in a new era of retail – the era of the Customer Channel – where Shoppers’ rule. This …
Show Notes – S1 Ep4 – Sustainability in Retail
We’re in a new era of retail – the era of the Customer Channel – where Shoppers’ rule. This …
Show Notes – S1 Ep3 – The Role of People in Physical Retail
Technology and the transformation in consumer shopping habits gets most of the press right now… But …